FAQ

We have hopefully answered any practical questions you may have about joining  Plus below, however, if there is anything you are unsure about, then please talk to a colleague in store or contact our Customer Service team.

FAQs

08 July 2014

If I have a problem relating to Plus who do I contact?

If you experience any difficulties please talk to a colleague in store.  Alternatively please contact our Customer Service team.
07 July 2014

How do I use the card in-store?

For all purchases you make in-store please present your Plus card at the till and the store colleague serving will scan and return the card to you. Any applicable Plus savings will automatically be applied and deducted from the Total to pay.
06 July 2014
What are the terms and conditions
All terms and conditions relating to Plus, the use of this website including our Privacy Policy are listed and accessed on the Terms & Conditions page.
05 July 2014

What are the benefits of joining Plus?

There are lots of benefits of becoming a member.  Plus is free to join and easy to use.  There are no points to collect.  Instead, members have the chance to save money every time they shop, as well as accessing exclusive prizes, competitions and rewards.

04 July 2014

How do I view Plus on-line?

Plus members can log into their on-line Plus account at www.mccolls.co.uk/plus.  You will need to enter your registered email address and password.  On first use you must request your first password by clicking on the "Forgotten your password?" link and we will email you a password (this may take up to five minutes). If at any time you forget your password, don’t worry, simply follow the on screen instructions.