Our strategy

Our Strategy

Our goals are to Increase our neighbourhood presence, Grow our convenience offer and Provide excellent customer service

Increase our neighbourhood presence

We will grow our neighbourhood presence by acquiring new stores. The convenience market remains highly fragmented with plenty of opportunities for acquisition and consolidation.

Grow our convenience offer

We offer an ever-greater range of products and services to meet the changing needs of neighbourhoods across the UK.

Excellent customer service

Understanding customers and doing everything that we can do to meet their everyday needs is at our core. We strive to build loyalty and strengthen our reputation in the neighbourhoods we serve, by providing a warm and friendly welcome along with a host of services that make the lives of our customers easier.

You can read more about our progress in our 2016 Annual Report